Meeting With The Funeral Director

At Fawcett and Hetherington, your first meeting with our funeral director is more than just a formality—it’s the beginning of a relationship built on trust, empathy, and clear guidance. We understand how emotional this time can be, and we’re here to listen, support, and gently walk you through every decision.

During your meeting, we’ll ask about:

• Your loved one’s full name, date of birth, and address
• Their religious beliefs or wishes for a minister
• The type of service you’d like—whether at a church, crematorium, graveside, or in our own service chapel
• Choices around hymns, readings, and music
• Transport preferences, including traditional hearses or alternative options like horse-drawn carriages or motorbikes
• Whether you’d like to use our limousines or travel privately
• Burial or cremation arrangements, including grave ownership and cemetery preferences

You don’t need to have all the answers right away. We’ll guide you gently, and you can contact us later with any decisions.

The Role of Our Funeral Directors

Our funeral directors are proud to be entrusted with caring for your family. They bring professionalism, compassion, and genuine sympathy to every interaction. As a small, family-run team, we ensure continuity—your main point of contact during arrangements will usually be the same person supporting you on the day of the funeral.

We’re always aware of each family’s needs, so if your dedicated director isn’t available, another trusted team member will step in seamlessly. Our role is to make sure nothing is forgotten, every detail is honoured, and you feel supported from start to finish.