Meeting With The Funeral Director

The Role of our Funeral Directors

Our Funeral Directors are proud to be entrusted to look after you and your family and they will to their upmost to show professionalism, compassion and sympathy to everyone involved.

We pride ourselves in trying to make sure that you have one main point of contact throughout the arrangements and on the day of the funeral. The Funeral director you meet when making the arrangements will usually be the one that looks after everything on the day, however on the rare occasion that this is not the case then you will be introduced to the new Funeral Director before the day either by telephone or when/if you come into the office.

As we are a small independently family owned and run business we are all aware of what is going on with each of the loved once we look after so should your point of contact not be available then one of our other staff members should be able to answer and worries or queries you may have.
Our Funeral Directors will make arrangements on your behalf will ask you the following questions
  • The full name
  • Address
  • Date of Birth
  • Occupation
  • Religious belief of the deceased
  • Your wishes regarding the services of a minister
  • What type or service you require, with or without hymns, service in Church, at the Crematorium or the use of our own Service Chapel.
  • If you would like to use our hearse or if you would like something different like a horse drawn, motorbike or even a bus.
  • If you would like to travel in one of our limousines or in your own cars and if you would like to leave from a home or meet us there.

There will seem to be an endless list of questions but please be rest assured that this is all so we can make sure nothing is forgotton about on the day, if you do not know the answer at the meeting that is not a problem, just contact us when you have decided.

If you have decided on a burial the funeral director will need to know if there is to be a new grave purchased or a previously bought grave.
If you have decided to purchase a new grave you will need to choose which cemetery you wish the internment and who will be the owner of the new grave. The owner of the grave will be legally responsible for it and can be the only person to sign for headstone to be erected.
If there is a previously bought grave you will need the deeds of the grave or any other documents you may have. If the deeds are lost our funeral director will be able to help you with this.
The death must be registered and the green form, if, given to you from the registrar is given to us.

If you have decided on cremation our funeral director will inform the Doctor concerned and arrange for the necessary medical forms to be completed. The death must be registered and the green form, if, given to you from the registrar is given to us. You will also have to sign a Statutory Declaration, these are given by and filled in with our Funeral Director. The person who completes this must be a near relative, or executor and countersigned by another householder who knows the applicant.

The medical forms, Registrar’s Certificate and Statutory Declaration for cremation must be with the Cremation authority at least two full working days before the cremation.

Opening Times

Monday - Thursday 9am - 5pm
Friday 9am - 4.30pm
Weekends appointment only.

Contact Us

Call: 01642 459555

Address: Fawcett & Hetherington, King George House, 92 High Street, Eston, TS6 9EG

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